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Performance Measurement

NRI Behavioral Health Care Performance Measurement System

A series of converging factors is escalating the need to improve health care service delivery. In today's society there is increasing demand to improve the value of service for the patient, consumer, agency, and purchaser. Providers must not only demonstrate the quality of their care, but a strong dedication to performance improvement.

Our group has a wide array of experience in the implementation, design, and maintenance of performance measurement systems. We currently maintain a JCAHO listed performance measurement system; custom software and the use of new and innovative Internet technologies, developed completely in-house, allows us to process measurement data with little to no turnaround time. Which increases the strength and value to the participating healthcare organization, by allowing users to get immediate feedback. We do on-site monitoring to increase the validity of the data submitted and also provide technical support for the organization during normal business hours. Lastly, the system provides the health care organization a capacity for comparative evaluation that goes well beyond the basic requirements of the accrediting body. Our group has the tools to provide a level of State and National benchmarking previously unprecedented in today's changing health care environment.